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Shout - Text WILTS to 85258

This service, commissioned by Wiltshire Council is Wiltshire specific – individuals can text WILTS to 85258 to receive free, confidential support from a trained volunteer via text message, this is available for all ages. As the service is free it will not appear on the texter’s bill.

Where required the texters will receive Wiltshire specific signposting and the Council, as commissioners, will receive data around the types of support being offered/reasons for texters using the service.

Please promote this resource, which offers mental health support to anyone in Wiltshire.

This service, which went live on 2nd November 2022, is provided by Mental Health Innovations who are the charity that run the national text SHOUT service.

The national Shout service has had 1.6 million text conversations with children, young people and adults in the UK, averaging approximately 2,000 conversations each day. 86% of Shout service users felt that the conversation was helpful.

More information

Wiltshire Council news article (November 2022)