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Right Choice

Royal Mail: Dog Awareness Week 8th-13th July 2019

Tuesday 2nd July 2019

The Royal Mail are writing to Headteachers to ask if for support in helping to bring awareness to pupils of dog attacks on postmen and women as it gets closer to the school holidays.

In raising awareness with schoolchildren and young adults, we may go some way to preventing future attacks and reducing injuries to our postal workers.


Perhaps you could use the following information as a topic at one of your assemblies before the schools break up.

Royal Mail’s postmen and women deliver six days a week to around 30 million addresses across the UK and dog attacks are a significant hazard with over 47 postmen and women attacked each week across the UK, some leading to a permanent and disabling injury.

These attacks rise during the school holidays and in the summer months when parents and children are at home with dogs sometimes allowed unsupervised in the garden or out onto the streets without restraints.

2,484 dog attacks have taken place on postmen and women across the UK in 2018-19. That is an increase of 9% on last year, despite our dog awareness campaigns, it still remains unacceptably high and in some postcode area attacks are increasing significantly. In the last year, 82% of attacks on postal workers happened at the front door or in the garden and we are appealing to all dog owners to think TWICE when the postman calls.

As Royal Mail launches its seventh successive Dog Awareness week, it is appealing to dog owners to ensure they understand the impact of dog attacks on postmen and women who are only doing their job.

Royal Mail knows that dogs are not inherently dangerous, but, even the most placid animal can be prone to attack if it feels it or its territory is being threatened.

Royal Mail’s first priority as an employer is to ensure the welfare and safety of our people who provide a valuable service to our customers across the length and breadth of the UK and in every community.

Last financial year, an attack on a postman in Paisley, Scotland, meant he was unable to work for three months because of the attack. The owner was later prosecuted in the courts.

Alan Quinn a postman for 11 years, from Paisley was delivering to a house with a German Shepherd when he was attacked and bitten on his arm, which required hospital treatment and physiotherapy. 

Our Dog Awareness week runs from 8th-13th July 2019. The week aims to raise awareness of the issue of dog attacks on postmen and women and encourage responsible dog ownership including tips for dog owners.

Royal Mail’s Dog Awareness Week is supported by the Communications Workers Union and a wide range of organisations and animal charities including Battersea Dogs & Cats Home, the National Police Chief’s Council and the National Dog Wardens Association.

Top tips for dog owners

Even the most lovable dog can be a danger to postal staff. Dogs are territorial by nature and if they feel they need to protect their family, they can become unpredictable.

Here are some ideas to help your postman deliver your post in safety:

  • Ensure your dog is out of the way before the postman or woman arrives. Place your pet in the back garden or a faraway room.
  • If you have a back garden, please close off the access, in case your dog could get round to the front when the postman calls.
  • Dog attacks can happen when you’ve opened the door to sign for an item. Please keep your dog in another room before answering the door and make sure children don’t open the door, as dogs can push by them and attack.
  • Give your dog some food or a toy to occupy them while your mail is being delivered
  • Wait 10 minutes after your mail has arrived to let your pet back into your hallway. Keep everything as calm and low-key as possible.
  • If your dog likes to attack your mail consider installing a wire letter receptacle. It will protect your post, and your postman’s fingers
  • If it’s not practical for you to keep your dog away from a postman delivering your mail, please consider fitting a secure mailbox on the edge of your property.
  • Please ensure your dog is microchipped, wearing a collar and tag and that your contact details on the tag and microchip are up to date.

Catch up with more recent news stories here

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